Lasaco assurance boosts efforts to clear outstanding claims ahead of industry deadline  

Lasaco Assurance Plc has intensified efforts to resolve all pending claims, inviting customers, claimants, and stakeholders to submit necessary documentation for prompt settlement. This proactive move underscores the company’s commitment to transparency, efficiency, and customer satisfaction, aligning with regulatory directives to improve accountability within the insurance sector.

In a statement on Thursday, Lasaco urged individuals and entities with unresolved claims under its policies to provide the required documents. These include an original insurance policy or certificate, substantiating documents for the claim, and valid identification, such as a National ID, International Passport, or driver’s license.

The company assured customers of multiple channels for submission, including in-person visits to branch offices and electronic submission via email. For additional assistance, claimants can contact Lasaco’s support team.

“Claimants are encouraged to submit their documents in person at any of our branch offices or electronically via email.

“For assistance with document preparation or clarification on required documents, please contact us via info@lasacoassurance.com.

“Lasaco Assurance Plc remains dedicated to upholding the highest standards of service excellence. This exercise aims to ensure that all valid claims are processed and resolved promptly. We appreciate your cooperation and patience as we work towards closing any outstanding claims,” the company stated.

Lasaco’s initiative comes in response to a directive from the National Insurance Commission (NAICOM) mandating all insurance companies to clear outstanding claims by December 31, 2024. This directive, aimed at bolstering industry credibility and accountability, was announced in November during a meeting in Lagos by the Head of the Communication and Stakeholders Management Sub-committee of the Insurers Committee, Mrs. Ebelechukwu Nwachukwu.

According to Nwachukwu, also the Managing Director of Rex Insurance Ltd., NAICOM has emphasized the need for insurers to validate and clear outstanding claims to ensure accurate financial reporting.

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