Stanbic IBTC Insurance achieves the ISO 9001:2015 certification

Stanbic IBTC Insurance Limited, a subsidiary of Stanbic IBTC Holdings, has cemented its position as a reliable player in Nigeria’s insurance industry by achieving the ISO 9001:2015 certification for quality management. The certification, issued by DQS Holding GmbH and recognised by IQNET, signifies the company’s commitment to excellence in life insurance service delivery and operational efficiency.

This landmark achievement underscores Stanbic IBTC Insurance’s dedication to fostering customer trust and enhancing stakeholder confidence. Speaking on the development, the Chief Executive of Stanbic IBTC Insurance, Akinjide Orimolade, described the certification as a testament to the company’s unwavering commitment to high governance and ethical standards.

“We are thrilled to receive this certification, which recognises our commitment to upholding the highest standards of governance and accountability. This accomplishment reflects our exceptional team’s hard work and dedication and reinforces our promise to our clients and stakeholders.”

Orimolade highlighted that trust is the bedrock of the insurance industry. “In a sector where clients need to feel secure and valued, we understand that trust is crucial. Our team’s commitment to transparency and ethical practices has been paramount in establishing this trust,” he said. He also assured stakeholders that the company remains steadfast in its mission to deliver exceptional insurance solutions tailored to meet the evolving needs of its clients.

The certification process involved an extensive audit of the company’s systems and processes, including financial practices, operational procedures, and regulatory compliance. This achievement reflects Stanbic IBTC Insurance’s proactive approach to risk management and its dedication to maintaining industry best practices.

Beyond the certification, the company sees this milestone as a stepping stone to further innovation and growth. Orimolade revealed that Stanbic IBTC Insurance plans to invest in advanced technologies, staff development, and improved processes to remain at the forefront of the insurance landscape. “The company is committed to continuous improvement and innovation in its service offerings, enabling it to respond effectively to the evolving needs of its clients. This achievement is a foundation for the company to build upon as it strives to provide outstanding insurance solutions, prioritising customer satisfaction and security,” he noted.

The ISO 9001:2015 certification not only enhances the company’s profile but also reinforces its reputation for reliability and integrity. It positions Stanbic IBTC Insurance as a trusted partner for individuals and businesses seeking life insurance solutions, ensuring both customer satisfaction and financial stability.

Stanbic IBTC Insurance has reiterated its focus on strengthening client relationships and maintaining its market leadership.

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